Donor: GTZ (German Technical Cooperation Office), SDC (Swiss Agency for Development and Cooperation.
Results
- Increasing people and confidence in public administration.
- Analysis of the present situation in Ukraine.
- Selection and documentation of “good practices” in Ukraine.
- Information and analysis of concepts and experiences in countries of Western Europe, esp. Switzerland and Germany.
- Identifying lessons to be learnt for future development of local administration in Ukraine (practical concept of “one-stop-shop”).
- Selecting some pilot cities or communes to design a concept on practical changes in organization, administrative procedure and personnel.
- Preparing a handbook on “One-stop-shop in local administration” (in Ukrainian) for practical use in all cities.
